2015-2016 College Catalog 
    
    Nov 21, 2018  
2015-2016 College Catalog [ARCHIVED CATALOG]

[Add to Favorites]

HSP* K134 - Hospitality Customer Relations


3 CREDIT HOURS
This course will focus on the relationship and interaction between the customer and the hospitality employee. A thorough investigation of the various aspects of communications between people will be studied. Students will learn effective communication skills in customer service and will implement these skills through role-playing and hands-on training.



[Add to Favorites]